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Knowledge Work · AI Skills System
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Knowledge Work Skills · AI System

Knowledge Work
AI Skills System

Sixteen domains · 139 skills · Enterprise-grade workflows

Engineering workflow for reliable delivery, review, debugging, and operational response.

139 Skill Modules·16 Domains·5 Commands
Knowledge Work AI Skills System
— 2026 —
System Overview
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Architecture · System Design

Sixteen Knowledge Work Domains

Enterprise knowledge workflow with source management, synthesis, and traceable outputs.

System Overview · Sixteen Knowledge Work Domains
— · —
Core Metrics · Key Metrics
03 / 51
By the Numbers · System at a Glance

The Complete Skills Matrix

139 skill modules spanning sixteen knowledge-work domains.

Business Domains
16Domains
Engineering workflow for reliable delivery, review, debugging, and operational response.
Total Skills
139
Every skill includes a complete workflow and delivery standards
Plugins
16
Independent plugins that can be installed and combined as needed
Commands
5
Command entry points for launching workflows
References
93+
Reference resources and best-practice documentation
Total HTML
270
Complete documentation covering every skill and reference
System at a Glance · Knowledge Work AI Skills
Key Metrics
Domain Catalog · Overview
04 / 51
16 Domains Overview

Sixteen-Domain Skills Catalog

01
bio-research
6 skills · 32 refs
02
customer-support
5 skills
03
data
10 skills · 4 refs
04
design
7 skills
05
engineering
10 skills
06
enterprise-search
5 skills
08
human-resources
9 skills
A complete AI skills system built around repeatable, high-quality workflows.
Domain Catalog · Overview
05 / 51
16 Domains Overview

Sixteen-Domain Skills Catalog

10
marketing
8 skills
11
operations
9 skills
12
pdf-viewer
1 skill · 4 cmds
13
productivity
4 skills
14
product-management
8 skills · 1 cmd
15
sales
9 skills
16
small-business
31 skills · 57 refs
A complete AI skills system built around repeatable, high-quality workflows.
Life-sciences workflow from research questions and experimental data to reproducible analysis.
Act I · 06 / 51
Act I

Bio Research

Life-sciences workflow from research questions and experimental data to reproducible analysis.

Life-sciences workflow from research questions and experimental data to reproducible analysis.
— · —
Life-sciences workflow from research questions and experimental data to reproducible analysis.
Act I · 07 / 51
Bio-Research Toolkit

6 Core Skills

01
Connect to preclinical research tools and dat...
02
Deep learning for single-cell analysis using...
03
Run nf-core bioinformatics pipelines (rnaseq,...
04
Convert laboratory instrument output files (P...
05
This skill should be used when scientists nee...
06
Set up your bio-research environment and expl...
Life-sciences workflow from research questions and experimental data to reproducible analysis.
A complete AI skills system built around repeatable, high-quality workflows.
Bio-Research · Bio-Research Plugin
Client-ready advisory workflow with portfolio analysis, planning, and reporting.
Act II · 08 / 51
Act II

Customer Support

Client-ready advisory workflow with portfolio analysis, planning, and reporting.

Customer Support · ClientSupport
— · —
Client-ready advisory workflow with portfolio analysis, planning, and reporting.
Act II · 09 / 51
Support Toolkit

5 Core Skills

01
Connect to preclinical research tools and dat...
02
Multi-source research on a customer question...
03
Draft a professional customer-facing response...
04
Package an escalation for engineering, produc...
05
Draft a knowledge base article from a resolve...
Customer Support · Customer Support Plugin
Data workflow covering exploration, validation, analysis, visualization, and decision support.
Act III · 10 / 51
Act III

Data Analytics

Data workflow covering exploration, validation, analysis, visualization, and decision support.

Data workflow covering exploration, validation, analysis, visualization, and decision support.
— · —
Data workflow covering exploration, validation, analysis, visualization, and decision support.
Act III · 11 / 51
Data Analytics Toolkit

10 Core Skills

01
A customer support plugin primarily designed...
02
Profile and explore a dataset to understand i...
03
Create effective data visualizations with Pyt...
04
Apply statistical methods including descripti...
05
QA an analysis before sharing -- methodology,...
06
Build an interactive HTML dashboard with char...
Data Analytics · Data Analyst Plugin
Data workflow covering exploration, validation, analysis, visualization, and decision support.
Act III · 12 / 51
Data Analytics Toolkit · Extended

10 Core Skills · Continued

07
A data analyst plugin primarily designed for...
08
Write optimized SQL for your dialect with bes...
09
Create publication-quality visualizations wit...
10
Generate or improve a company-specific data a...
Data Analytics · Data Analyst Plugin
Design workflow grounded in user research, critique, accessibility, and handoff.
Act IV · 13 / 51
Act IV

Design

Design workflow grounded in user research, critique, accessibility, and handoff.

Design workflow grounded in user research, critique, accessibility, and handoff.
— · —
Design workflow grounded in user research, critique, accessibility, and handoff.
Act IV · 14 / 51
Design Toolkit

7 Core Skills

01
A data analyst plugin primarily designed for...
02
Audit, document, or extend your design system.
03
Write or review UX copy — microcopy, error me...
04
Run a WCAG 2.1 AA accessibility audit on a de...
05
Plan, conduct, and synthesize user research.
06
Generate developer handoff specs from a design.
07
Synthesize user research into themes, insight...
Design · Design Plugin
Engineering workflow for reliable delivery, review, debugging, and operational response.
Act V · 15 / 51
Act V

Engineering

Engineering workflow for reliable delivery, review, debugging, and operational response.

Engineering workflow for reliable delivery, review, debugging, and operational response.
— · —
Engineering workflow for reliable delivery, review, debugging, and operational response.
Act V · 16 / 51
Engineering Toolkit

10 Core Skills

01
A design productivity plugin primarily design...
02
Run an incident response workflow — triage, c...
03
Design systems, services, and architectures.
04
Identify, categorize, and prioritize technica...
05
Design test strategies and test plans.
06
Write and maintain technical documentation.
Engineering workflow for reliable delivery, review, debugging, and operational response.
Automated, structured workflows with consistent enterprise-grade outputs.
Engineering · Engineering Plugin
Engineering workflow for reliable delivery, review, debugging, and operational response.
Act V · 17 / 51
Engineering · Extended Toolkit

10 Core Skills · Continued

07
A software engineering plugin primarily desig...
08
Create or evaluate an architecture decision r...
09
Structured debugging session — reproduce, iso...
10
Pre-deployment verification checklist.
Engineering · Engineering Plugin
Enterprise knowledge workflow with source management, synthesis, and traceable outputs.
Act VI · 18 / 51
Act VI

Enterprise Search

Enterprise knowledge workflow with source management, synthesis, and traceable outputs.

Enterprise knowledge workflow with source management, synthesis, and traceable outputs.
— · —
Enterprise knowledge workflow with source management, synthesis, and traceable outputs.
Act VI · 19 / 51
Enterprise Search Toolkit

5 Core Skills

01
A software engineering plugin primarily desig...
02
Query decomposition and multi-source search o...
03
Combines search results from multiple sources...
04
Manages connected MCP sources for enterprise...
05
Generate a daily or weekly digest of activity...
Enterprise Search · Enterprise Search
Act VII · Finance & Accounting
Act VII · 20 / 51
Act VII

Finance & Accounting

Automated, structured workflows with consistent enterprise-grade outputs.

Finance & Accounting
— · —
A complete AI skills system built around repeatable, high-quality workflows.
Act VII · 21 / 51
Finance Toolkit

8 Core Skills

01
An enterprise search plugin primarily designe...
02
Reconcile accounts by comparing GL balances t...
03
Generate financial statements (income stateme...
04
Decompose financial variances into drivers wi...
05
Manage the month-end close process with task...
06
Support SOX 404 compliance with control testi...
A complete AI skills system built around repeatable, high-quality workflows.
Act VII · 22 / 51
Finance & Accounting · Extended Toolkit

8 Core Skills · Continued

07
A finance and accounting plugin primarily des...
08
Generate SOX sample selections, testing workp...
People workflow spanning recruiting, compensation, onboarding, planning, and performance.
Act VIII · 23 / 51
Act VIII

Human Resources

People workflow spanning recruiting, compensation, onboarding, planning, and performance.

People workflow spanning recruiting, compensation, onboarding, planning, and performance.
— · —
People workflow spanning recruiting, compensation, onboarding, planning, and performance.
Act VIII · 24 / 51
HR Toolkit

9 Core Skills

01
A finance and accounting plugin primarily des...
02
Find and explain company policies in plain la...
03
Analyze compensation — benchmarking, band pla...
04
Headcount planning, org design, and team stru...
05
Generate headcount, attrition, diversity, or...
06
Create structured interview plans with compet...
HR · HR Plugin
People workflow spanning recruiting, compensation, onboarding, planning, and performance.
Act VIII · 25 / 51
Human Resources · Extended Toolkit

9 Core Skills · Continued

07
A people operations plugin primarily designed...
08
Generate an onboarding checklist and first-we...
09
Structure a performance review with self-asse...
HR · HR Plugin
Structured legal and compliance review with risk classification and escalation guidance.
Act IX · 26 / 51
Act IX

Legal

Structured legal and compliance review with risk classification and escalation guidance.

Structured legal and compliance review with risk classification and escalation guidance.
— · —
Structured legal and compliance review with risk classification and escalation guidance.
Act IX · 27 / 51
Legal Toolkit

9 Core Skills

01
A people operations plugin primarily designed...
02
Rapidly triage an incoming NDA and classify i...
03
Run a compliance check on a proposed action,...
04
Generate a response to a common legal inquiry...
05
Assess and classify legal risks using a sever...
06
Prepare structured briefings for meetings wit...
Structured legal and compliance review with risk classification and escalation guidance.
Act IX · 28 / 51
Legal · Extended Toolkit

9 Core Skills · Continued

07
An AI-powered productivity plugin for in-hous...
08
Check the status of existing agreements with...
09
Prepare and route a document for e-signature...
Marketing workflow spanning content, campaigns, brand, competitive intelligence, and performance.
Act X · 29 / 51
Act X

Marketing

Marketing workflow spanning content, campaigns, brand, competitive intelligence, and performance.

Marketing workflow spanning content, campaigns, brand, competitive intelligence, and performance.
— · —
Marketing workflow spanning content, campaigns, brand, competitive intelligence, and performance.
Act X · 30 / 51
Marketing Toolkit

8 Core Skills

01
An AI-powered productivity plugin for in-hous...
02
Generate a full campaign brief with objective...
03
Review content against your brand voice, styl...
04
Research competitors and generate a positioni...
05
Build a marketing performance report with key...
06
Run a comprehensive SEO audit — keyword resea...
Marketing · Marketing Plugin
Marketing workflow spanning content, campaigns, brand, competitive intelligence, and performance.
Act X · 31 / 51
Marketing · Extended Toolkit

8 Core Skills · Continued

07
A marketing plugin primarily designed for Cow...
08
Design and draft multi-email sequences with f...
Marketing · Marketing Plugin
Act XI · Operations
Act XI · 32 / 51
Act XI

Operations

Structured legal and compliance review with risk classification and escalation guidance.

Operations
— · —
A complete AI skills system built around repeatable, high-quality workflows.
Act XI · 33 / 51
Operations Toolkit

9 Core Skills

01
A marketing plugin primarily designed for Cow...
02
Analyze and improve business processes.
03
Create a change management request with impac...
04
Identify, assess, and mitigate operational risks.
05
Track compliance requirements and audit readi...
06
Plan resource capacity — workload analysis an...
Operations · Operations Plugin
A complete AI skills system built around repeatable, high-quality workflows.
Act XI · 34 / 51
Operations · Extended Toolkit

9 Core Skills · Continued

07
A business operations plugin primarily design...
08
Generate a status report with KPIs, risks, an...
09
Create or update an operational runbook for a...
Operations · Operations Plugin
PDF viewing, annotation, form-filling, and signing workflow.
Act XII · 35 / 51
Act XII

PDF Viewer

PDF viewing, annotation, form-filling, and signing workflow.

PDF viewing, annotation, form-filling, and signing workflow.
— · —
PDF viewing, annotation, form-filling, and signing workflow.
Act XII · 36 / 51
PDF Viewer · 1 Skill + 4 Commands

PDF Viewer

A business operations plugin primarily design...
Collaboratively annotate a PDF — propose mark...
Fill PDF form fields interactively with live...
Open a PDF in the interactive viewer
Place a signature or initials image on a PDF
Productivity · 4 Skills

Productivity

Two-tier memory system that makes Claude a tr...
Simple task management using a shared TASKS.m...
Initialize the productivity system and open t...
Sync tasks and refresh memory from your curre...
PDF Viewer + Productivity
Product-management workflow from discovery and prioritization to planning and stakeholder updates.
Act XIII · 37 / 51
Act XIII

Product Management

Design workflow grounded in user research, critique, accessibility, and handoff.

Product Management · ProductManagement
— · —
Product-management workflow from discovery and prioritization to planning and stakeholder updates.
Act XIII · 38 / 51
Product Management Toolkit

8 Core Skills + 1 Command

01
Write a feature spec or PRD from a problem st...
02
Update, create, or reprioritize your product...
03
Generate a stakeholder update tailored to aud...
04
Synthesize user research from interviews, sur...
05
Create a competitive analysis brief for one o...
06
Review and analyze product metrics with trend...
Product Management · Product Management Plugin
Product-management workflow from discovery and prioritization to planning and stakeholder updates.
Act XIII · 39 / 51
Product Management · Extended Toolkit

8 Core Skills · Continued

07
A product management plugin primarily designe...
08
Plan a sprint — scope work, estimate capacity...
Product Management · Product Management Plugin
Sales workflow for account research, prioritization, preparation, and pipeline execution.
Act XIV · 40 / 51
Act XIV

Sales

Client-ready advisory workflow with portfolio analysis, planning, and reporting.

Sales workflow for account research, prioritization, preparation, and pipeline execution.
— · —
Sales workflow for account research, prioritization, preparation, and pipeline execution.
Act XIV · 41 / 51
Sales Toolkit

9 Core Skills

01
A product management plugin primarily designe...
02
Prepare for a sales call with account context...
03
Start your day with a prioritized sales briefing.
04
Research a prospect then draft personalized o...
05
Research your competitors and build an intera...
06
Generate tailored sales assets (landing pages...
Sales · Sales Plugin
Sales workflow for account research, prioritization, preparation, and pipeline execution.
Act XIV · 42 / 51
Sales · Extended Toolkit

9 Core Skills · Continued

07
A sales productivity plugin primarily designe...
08
Generate a weighted sales forecast with best/...
09
Analyze pipeline health — prioritize deals, f...
Sales · Sales Plugin
End-to-end small-business workflow spanning cash flow, customers, marketing, people, and operations.
Act XV · 43 / 51
Act XV

Small Business

Client-ready advisory workflow with portfolio analysis, planning, and reporting.

End-to-end small-business workflow spanning cash flow, customers, marketing, people, and operations.
— · —
End-to-end small-business workflow spanning cash flow, customers, marketing, people, and operations.
Act XV · 44 / 51
Small Business Toolkit

31 Core Skills · 1/4

A sales productivity plugin primarily designe...
Drafts overdue-invoice reminder emails from Q...
Analyzes unit economics by product or service...
Walks an SMB owner through month-end close: r...
Prepares tax-season materials for small busin...
Scores inbound HubSpot leads by engagement si...
Analyzes sales data from PayPal and QuickBook...
Takes an approved content brief and executes...
Aggregates PayPal disputes, HubSpot feedback...
Small Business · 31 Core Skills
End-to-end small-business workflow spanning cash flow, customers, marketing, people, and operations.
Act XV · 45 / 51
Small Business Toolkit

31 Core Skills · 2/4

Reads a forwarded customer email or ticket, p...
Keeps HubSpot current without the owner openi...
Lightweight NDA, MSA, and vendor contract rev...
Builds end-to-end hiring packets — job post,...
Produces a one-page cross-functional business...
Claude as the trainer. Walks an SMB owner thr...
Generates a one-page Monday morning briefing...
The front door to the Small Business plugin.
Generates a full QBR narrative — revenue tren...
Client-ready advisory workflow with portfolio analysis, planning, and reporting.
— Small Business · 57 References
Small Business · Small Business Plugin
End-to-end small-business workflow spanning cash flow, customers, marketing, people, and operations.
Act XV · 46 / 51
Small Business Toolkit

31 Core Skills · 3/4

19
Pre-built small business workflows for Cowork...
20
Delivers the Friday end-of-week pulse — reven...
21
Surfaces top and bottom sellers, identifies s...
22
Forecasts cash, ranks overdue invoices, and s...
23
Prepares tax-season materials — quarterly est...
24
Runs an end-to-end marketing campaign — sales...
25
Scans HubSpot for stale deals, duplicate cont...
26
Produces a margin-by-product table and three...
27
Handles an incoming customer complaint end-to...
Small Business · Small Business Plugin
End-to-end small-business workflow spanning cash flow, customers, marketing, people, and operations.
Act XV · 47 / 51
Small Business Toolkit

31 Core Skills · 4/4

28
Pre-built small business workflows for Cowork...
29
Synthesizes themes from PayPal disputes, HubS...
30
Runs on the 25th — shows the next 30-day cash...
31
Reviews a contract in plain English, surfaces...
Client-ready advisory workflow with portfolio analysis, planning, and reporting.
— Small Business · 57 References
Small Business · Small Business Plugin
The Transformation
48 / 51
Quote · Industry Insight
"AI does not replace knowledge workers —
it frees people from repetitive work
to become true creators."

AI doesn't replace knowledge workers — it elevates them
from repetitive tasks to creative decision-making.

— Knowledge Work AI Transformation Insight·2026
The Transformation
— · —
Traditional vs. AI-Enabled · The Shift
49 / 51
Before / After · Operating Model Shift

From Manual Processes to AI-Enabled Workflows

Before · Traditional

Manual · Fragmented · Inefficient

  • Structured legal and compliance review with risk classification and escalation guidance.
  • Client-ready advisory workflow with portfolio analysis, planning, and reporting.
  • Financial statements are prepared manually and formulas are error-prone
  • People workflow spanning recruiting, compensation, onboarding, planning, and performance.
  • Design workflow grounded in user research, critique, accessibility, and handoff.
  • Enterprise knowledge workflow with source management, synthesis, and traceable outputs.
After · AI-Enabled

Automated · Structured · Enterprise-Grade

  • Structured legal and compliance review with risk classification and escalation guidance.
  • Automatic P1–P4 prioritization and routing
  • Formula-driven financial modeling with source-data validation and audit-ready controls.
  • AI screening and scoring with automatically generated interview plans
  • Design workflow grounded in user research, critique, accessibility, and handoff.
  • Enterprise knowledge workflow with source management, synthesis, and traceable outputs.
Manual, fragmented workflows with inconsistent quality and slow handoffs.
Before / After
The Question for Your Team
50 / 51
The Question

In your team,
which knowledge-work workflows
are ready to be rebuilt with AI?

139 skills are ready. Start with the highest-ROI workflows.

The Question
— · —
Knowledge Work · AI Skills System
51 / 51
Fin.

Start Building

Knowledge Work AI Skills System

16 domains · 139 skill modules · 5 commands · Enterprise-grade quality standards

Bio-Research·Customer Support·Data·Design
Engineering·Enterprise Search·Finance·HR
Legal·Marketing·Operations·PDF Viewer
Productivity·Product Mgmt·Sales·Small Business
Knowledge Work AI Skills System
— 2026 —